Subject: Information required under the Right to Information Act 2005

Delay in Passport Renewal

Relevant Details:

I had applied for renewal of my passport on 04-10-2010. The relevant details are as follows:
File Reference Number: HYD-R01****5-10
Application Date: 15-10-2010
Applicant's Name: ******
Applicant's Date of Birth: *****

Particulars of information required :

1) The police verification has not taken place even today and the status in the Hyderabad Police website shows:
This file not received from Passport Office /Not Related To Hyderabad City Police, Special Branch

2) According to the rules, a passport should have been issued within 45 days. However, it is more than 120 (one hundred twenty) days since the date of filing my application and I still have not received my passport.

3) Where it is stuck and why? The concerned people do not respond over the telephone.

4) Daily progress made on my application till date of your reply.

5) Names, designations and office addresses of the officials with whom my application was lying during this period and date wise period with each official and action taken by him/her.

6) Please give evidence of receipt and dispatch of my application in the offices of each of these officials.

7) Please inform me, according to your rules or citizens charter or any other order, number of days in which such a matter should have been dealt with and resolved. Please also provide a copy of these rules.

8) As the officials have not adhered to the time limit mentioned in rules and are guilty of violating these rules please give a copy of their conduct rules and details of action taken by the RPO against erring officials.

9) In case no action has been initiated for dereliction of duties against erring officials, the reasons be made known to me.

10) Please inform me name of the police station/dept to whom application was referred for police verification with outward number, date of dispatch and date when reply was received by you. Photocopy of letter addressed to police for verification and proof of mailing be submitted to me.

11) Please inform me days taken by your office in issuing/renewing passports in last 25 applications excluding days required for police verification.

12) Please inform me number of complaints for delay in issuing/renewing passports was received against your office in last one year or last financial year.

13) Expected date of receiving my passport.