Regarding: PF withdrawal cancelled and Transfer not completed

I applied for the PF withdrawal on 6-June-2011 and the same was rejected in Dec-2011. The rejection letter states that the PF is already settled with initiator comments that "PF transfer to account HR/******/1672.But the amount has not been transferred to the account. 
Background - On joining my current organization in March 2007, I filled Form for the PF transfer of my account DL/2*****597. But the same was not yet done. So I filled the withdrawal which was rejected stating the above reason.

Relevant Details:

Details of my Pf accounts are:

Previous PF account: *******7
Previous Employer: IGTS

New PF account: HR*****/5232
New EPS account: HR/*****7/1672
New Employer: Sapient

With all efforts, I could make that Transfer not done and withdrawal rejected.

Particulars of information required: As per list mentioned below

1. Whether the EPF has been transferred or not?

2. If yes then to which account number?

3. If not, why the withdrawal is rejected?

4. If the transfer is being done, please let me know the reference number for the transfer.

5. How much amount was accumulated in OLD account along with interest?